Frequently Asked Questions

Here you can find all the questions you need answered

Getting started

How to set up my account (Sign up, download, launch)?
How can I add employees to my account?
What systems does DeskTime support?
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General

How does the application work?
How can I log offline time?
How does the Mobile app work?
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Settings and Accounts

What are the settings that can be edited for Account,
Teams and even Team members?
How can I change the status of an application?
How to enable screen capture?
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Projects

What is "Projects" section?
How to use the Project timer and Quick menu for
Linux?
How to use the Project timer and Quick menu for
macOS?
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Reports

What is "Reports" section?
How to set up email reports?
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Exports

How to generate an export?
What data does each export type show?
Who can create exports?
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Shifts Scheduling

How to create a shift?
How to edit or delete a shift?
How to approve shift requests?
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Integrations

What can I do with integrations?
How to integrate your Project Management apps?
How can I add employees using third party
integrations?
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Billing

How can I subscribe?
How much does DeskTime cost?
What are the differences between the pricing plans?
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Invoicing

What can I do in the invoicing section?
How do I create an invoice?
How do I add project time to my invoice?
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Información general

¿Cómo empezar mi cuenta (registro, descarga,
lanzamiento)?
¿Cómo puedo añadir empleados a mi cuenta?
¿Cuáles son los ajustes que se pueden editar para
Cuenta, Equipos e incluso miembros del Equipo?
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Proyectos

¿Cómo empezar a rastrear un proyecto?
¿Cómo integrar las aplicaciones de gestión de
proyectos?
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